Please take a moment to review what great service looks like to real clients.
NP Psychiatry & Geriatric Care Consultants (and I, Founder & CEO) have had Bell MedEx Billing services for a little more than a year now. As a fast growing practice, we quickly needed help in setting up billing and managing revenue collection. Although BellMedEx's low price/cost is hard to beat or match, yet the company threw in credentialing services for free in order to facilitate or enhance our revenue collection effort. But if you ask me, the best part of BellMedEx are the people we have had to deal with. I can not think of any staff that I did not like---they are very courteous, knowledgeable and especially prompt in their responses. They seem very committed to BellMedEx success, and thus by extension also the success of its clients. I particularly appreciated their patience when we had to migrate from one EHR to another, and also while we worked out the tedious processes of provider enrollment and setting up EDI and EFTs, etc. You cannot find better attitude and work ethics than that of Sam Robinson, Joe Martin, James Mathews, and Sir Jason of the Credentialing Department; thank you guys! M. Okoye, PhD, CRNP, ANP-BC, PMHNP-BC
We are so happy and satisfied with Bellmedex! I was amazed how Bellmedex quickly understood and smoothly took on our complicated billing process. Our contact with the company is always available to swiftly address any concerns and questions we have. Outstanding communication and a group of people who go above and beyond. We whole heartedly without hesitation recommend this billing company!
Fast and great service!
I can not say enough about Bell MedEx and our billing contacts Daniel and Alen. We had selected a few companies to interview to see who would best fit our needs. We were immediately connected with Daniel and Alen and decided to go with Bell MedEx. They have been so helpful in our transition from in house billing to out sourcing. They communicate daily and let us know their needs and likewise. Their response to emails is immediate and they are so kind. What a please it has been to work with company and their amazing team.
Easy to work with. Replies to my questions in a timely manner.
Bell Medex is amazing to work with, anything from questions to concerns, problems.... They always find a solution and get it to you as fast as they can. Seems like they work day and night around the clock, if need be to make sure that I and my entire office have what we need when we need it. They offer guidance when I have concerns or questions about anything in the office that I am doing. All in all bell medex is one of the best asset! I would highly recommend them and to anyone seeking assistance or billing for their office!
Very fast turn around on submitting claims! Thank you Bell MedEx!
I am very happy with the service provided by Bell Medex. Mr. Brown responses so promptly to my emails and questions, the billing goes through immediately, everyone is very accommodating, and everything feels very smooth.
We've been using Bell MedEx now for approximately 3 years. Needless to say, it has made our processes so much easier. Account manager is always there to help but honestly, its rare that we need to call them about issues! They reach out to us when they need anything. They reply to emails and text in real time. We're very happy with the service.
Bell Medex has been outstanding. I considered 4 different companies prior to choosing Bell Medex, and I couldn't be happier. Daniel sends me regular and thorough updates about every aspect of my billing. He responds to any email I send same-day with a quick answer and always follows up with a more complete analysis/answer within 1-2 days. I am very, very happy with my decision to use Bell Medex and highly recommend them. Brandon Coakley, MDWaccamaw Dermatology
We have had a couple of issues but when brought to the Bell Medex staff's attention, they responded to them quickly and all issues were resolved.
We have nothing but high praise to offer for Bell MedEx Medical Billing. Starting from day one there has been a very consistent and clear line of contact between our practice and Bell MedEx. This means we can connect with our billing specialist right away, and any questions or issues we have are addressed in a very timely fashion. We also appreciate how Bell MedEx has worked with us to customize the way we view our billing data so we can have quick and complete access to all claims and payments. Bell MedEx is highly recommended!
Been a very fast company at communication and professional.
I appreciate being able to talk to a billing agent on the phone. My agent is knowledgeable and helpful. I appreciate the company's timely problem solving and communication.
Alexis von Wiegen
BellMedEx Medical billing is the best billing company that I have ever used.
I have been using Bell Med Ex for over a year now and have been very happy with their services! I used to do the medical insurance billing myself and finally it became too much additional work and time. I hired a company that was very lazy and had poor communication skills whom I soon let go. Then I found Bell Med Ex and don't have to worry if claims are sent in a timely manner, and if I have any issues with insurance coverage, or claims that need resubmitting, they take out all of the grunt work for me! Highly recommend them! 🙂
My team does a great job of completing all billing needs quickly and accurately. What I appreciate even more is that they will explain certain elements of the billing I don't understand and walk me through it until I do. Great service from Addison, Taylor, John and Daniel.
People need to know how complicated coding is. We have had in house coders in the past, but they need to stay up to date and this difficult. Hiring third party coding has improved our income. This should also decrease our risk in Audits.
Great bunch of people. They have been so patient with me when Medicare made a mistake with my tax I'd number. I look forward to a long relationship with this company. They really know their stuff!!!
I’ve just started with this company for billing purposes for my office. It has been now 10 weeks approximately. I find the people working on my account are very responsive to phone calls and questions. I need few more months to further evaluate their work in terms of collections etc. At that time I will be more conversant with their work and will be able to modify my.comments as needed then. Thanks. Dr Bharat Tolia. MD MBA
Great customer service and sends the billing on time. Answers my call right away about billing and insurance questions. Provides swift feedback with emails. Very accommodating with my issues and time.
I have only been working with Bell Medex Medical Billing for a brief period of time, but I am very pleased with the team's responsiveness and sense of urgency in submitting my insurance claims and ensuring payments are received as quickly as possible. Addison, Taylor, Daniel and John have been great partners thus far and I look forward to a long lasting working relationship having them as my billing specialists.
They are very professional and get back to me in a very timely manner when ever we have any questions or concerns.
We've loved working with Bell MedEx! Prehab is an athletic and physical therapy clinic on the Upper East Side in Manhattan and Bell MedEx has made billing a breeze. Michael is so helpful and always available for help, questions, and doing legwork when providers improperly process claims. We have referred them to other facilities and think they'd be a great fit for any office, large or small.
Urban Community Physicians
Your services are much appreciated, keep up the great work.
I love this company. Great people to work with. I feel gifted to be a part of it!
I’m working with Bellmedex since last few months and I found these guys very professional and prompt in response specially Joe and Victor! Thumbs Up for Bellmedex.
We have been impressed with the level of attention and speed of response. What is particularly great is that this high level of service has persisted for the full two years they have been our billing partner.
Great Service. Since we switched to Bell MedEx our cash flow has improved by almost 30%.
Bell MedEx is FANTASTIC!! Easy to use, friendly and very helpful staff who will go above and beyond for their clients!! Thank you for all you do!!!
Marissa and David Levenson
Very responsive. Most emails are addressed the same business day. They take the time to individualize their approach for our specific office needs.
Great communication, high rate of reimbursement success, and excellent turn around time on billing!
In May of 2017 our medical practice had to find a new billing service. Bell medex came highly recommended. I have been totally impressed by Bell med team. They helped us through a rough transition. The staff is very pleasant and easy to work with. Also very efficient. I can't thank them enough for the work team has done for our four locations. I highly recommend Bell medex medical billing.
Dr. S Smith
Thanks for the great service guys. Joe has been great. He always answers my calls. Now I don't have to worry about billing anymore.
Service was very professional.
DR. Ranjit S. MD
Everyone at Bell MedEx Medical Billing. I've been using them for 3 years at this point for my business. Nothing but class, professionalism and great service. They address all of our need and go above and beyond to keep us happy. I'd recommend them to everyone and anyone.
Quick service, better than expected results, expert team approach to solving problems
Mr Marton's team has provided prompt, courteous service. Follow up and teamwork is good, including help with coding questions. This simplifies my practice considerably. My one objection is that I was not told prior to committing to Bell MedEx that the company is offshore. I would have liked that transparency so that I could make an informed decision.
InterConnections, S.C. is an outpatient mental health clinic in Wisconsin who recently started using Bell MedEx as our billing company at beginning of the year. We were hesitant to use a billing company, as we have billed our own insurance claims for over 30 years. We are glad to report that using Bell MedEx is efficient and that they are very responsive; emails are answering within 24 hours and if I call via telephone, they either answer promptly or call back very shortly.
Dr. Michael Harris
Highly professional and enthusiastic. Great team to work with.
I trust Bell Medex without question. I have enjoyed the personal attention given by Daniel and value his attentive service and prompt response. I would definitely recommend this service to my colleagues.
Bell MedEx has been great to work with for the last 6 months. They are responsive, dedicated, and knowledgeable. I would recommend Bell MedEx to any company that would like to take their company to the next level with billing.
Cardiovascular & Thoracic Surgery
The team at Bell MedEx does a great job at filing our claims in a timely manner. Would recommend them to other practices.
Helpful, professional, courteous group to work with
Great company! Great Customer Service!
Dr. Scott Marsteller
I would like to extend my appreciation for the amazing work done by you Daniel, Jason, Joe, and your whole group.The endless hours that you have spent working on my billing and credentialing, and the professionalism that you have shown has impressed me and my husband immensely.Your diligence, self-motivation as well as dedication have been a source of inspiration for me. Very abrupt in answering all my questions in the e-mails and phone calls I've sent your group. Charges fairly and appropriately for the billing. At this moment, I have not seen any claim rejected but I know if I get one, they will fix the problem right away. They are very knowledgeable and attentive to my needs and questions. They always make sure for me not to worry about billing and any intricate information needed to submit bills and not get rejected. They will monitor caps and codes needed by insurance company so I can provide appropriate information needed for my charges. I hope to work with you forever.Thank you once again for all your effort.
I love this company!! The leaders are truly invested in each individual's growth and success. It's nice working for people who actually care about your future and invest time and money to help you be successful.
The first time I called Bell Medex I was unsure about changing from in-house billing to a billing company. Jay spent almost an hour answering all of my questions very thoroughly and very patiently. After calling a few of the doctors from their testimonials and hearing great reviews I decided to sign on. Bell Medex billing team (Daniel, Matthew, Jason and Alen) have been very thorough from day one. They send monthly reports without being prompted and answer our questions via phone or email very promptly. Collections have been steady and they are very good with following up on unpaid claims to get them paid. We enjoy working with them and feel they give very good service to us. We would recommend them highly!Dr Heidi
Working with bellmedex was a quite good experience, I recommend Bellmedex's services!
Very responsive team members.
My experience has been positive and prompt service
Bell MedEx adjusted to my custom billing EHR system within days.
Bell MedEX took over our billing for four (4) months now. It has been the They respond to our requests immediately and provide us with everything we need to better manage the business aspect of our practice. As a new practice, they provide feedback as necessary on how to better maximize our profit margins. I personally enjoy working with our account Rep, Alen Baker. He is very polite and responsive. I must admit that sometimes I forget he is a Bell MedEx employee and not our practice. Overall, It has been a refreshing experience with Bell MedEX doing our billing and best business decision we ever made for our practice.
Our offices are thrilled to be working with such a proactive group of people. Every email has been answered quickly and professionally. We are thankful the team at Bell MedEx was there to help us get our billing issues resolved.
The billing team that works with us, especially Logan (and Daniel and Taylor) have been great! They get back to us quickly and take care of any issues we have! Excellent billing/customer service!
This company is really focused on providing great customer service!
As a clinician in private practice I aim to provide the best care for my clients. With the help of Bell MedEx billing services I can rest assure they are timely and profession so I can focus on direct services.
I worked with this team for credentialing as a therapist with Medicare & Medicaid. Tyler was my assigned credentialing agent. I am VERY pleased with his progress and professionalism. This process has been as simple as telling Tyler what companies I want to credential with. I sent and signed a few documents and then received an approval letter. I wish I would have known about this team before I went through the trouble of working through this process myself with other insurance companies. I HIGHLY recommend this service. Great work Tyler!
Michael is a great billing service leader he gets his job done on time, and also is very helpful. I recommend Michael to any person who is looking for a billing service company.
Bell MedEx Medical Billing has been doing my billing for almost 2 years. The staff is very professional, knowledgeable and responsive. Not to mention they've great rates. I have no hesitation in recommending them. They're very customer oriented. It's hard to find company like Bell MedEx.
I've been working with Bell MedEx for years, and they have helped my small business grow and thrive. Thanks, guys!
The staff at Bell MedEx is very professional and responsive. They have great communication and complete things in a timely manner. Their services are very valuable and we appreciate their dedication!
If you are looking for a medical billing agent, look no further. I wish I came across them earlier. The team of Adam, Sam and James are pleasantly aggressive, persistent and prompt. You may actually feel pushed around to catch up with their enthusiasm but at the end you feel happy to realize that you are very well served.
This is the best billing service I’ve ever had. They really take away some of the most tedious parts of practicing medicine. Thank you very much
Bell Medex does a great job billing for my practice.
I have been pleased with the billing services provided by Daniel, John and Taylor. I have found them to be approachable and responsive to any feedback provided. The billing team appears to be very interested in meeting the unique needs of our practice.
We're very pleased with our experience using Bell MedEx. They're efficient, professional and accurate. Extremely communicative, quick response and turnaround times, and pleasant friendly staff. The service is reasonable, both in price AND approach. They've been very accommodating to our unique needs, and make doing business with them easy. Everyone we work with is always on top of things and gets the job done beyond our expectations. Highly recommend!
I have used this billing company for several years. They are professional and provided me with excellent service.
I wanted to personally thank you for the quality service rendered by Bell Medex Medical Billing Specialists. With repect to certain receivable accounts being collected on our behalf. Over the course of th last few months, you and your team have persevered under very difficult circumstances to achieve maximum value and results. Keep up the good work and feel free to pass my compliments on to your staff.
Excellent communication and fast turn around. I started with this company a month ago and have been receiving quality customer care ever since. My team and I are pleased.
Communication between our office and bellmedex is excellent and everything is documented.. The biggest improvement that we have seen is in our cash flow, billing staff is very knowledgeable and I would highly recommend his services.
I want to thank everyone at bell Medex who helped me especially jay always keep up to date with every detail phone call or email you guys are great on point on time always I would refer your company always 🥰
The team at Bell MedEx has been great! They are working hard at getting all of my old and new claims paid. My last billing company really did me a disservice. Bell MedEx has been working hard on my behalf. Thank you Bell MedEx!
i have used bellmedex for 9 months. they (my rep is sam robinson) are very quick to investigate denied claims and almost always answer my questions within a few hours. bellmedex gives great service and great prices.
THEY BEEN DOING MY MEDICAL BILLING AND SERVICE IS GOOD
Bell Medex has been God sent for our small Pediatric practice. We handed them our account with a huge back log. We were pleasantly surprised when Jose and his team worked through it quickly and efficiently with amazing results. Thank you Jose and team for your sincere efforts, promptness and diligence which brought quick results. I would definitely recommend this billing company.
We really enjoy working with our Bell MedEx team. They promptly answer all of our questions and are very friendly and professional. Thank you!
Excellent customer service, they always return calls and emails within minutes. Doing a great job with our A/R. They submit the claims thr very next day. Our office is very satisfied with Bell MedEx.
I am very pleased how efficient the representative tends to my questions and calls. I appreciate the email updates. The status reports helps me to run an improved practice.